2.4 Using Quotes
Quotation marks (“ ”) set off a group of words from the rest of the text. Use quotation marks to indicate direct quotations of another person’s words or to indicate a title. Quotation marks always appear in pairs.
Direct Quotations
A direct quotation is an exact account of what someone said or wrote. To include a direct quotation in your writing, enclose the words in quotation marks. An indirect quotation is a restatement of what someone said or wrote. An indirect quotation does not use the person’s exact words. You do not need to use quotation marks for indirect quotations.
Direct quotation: Carly said, “I’m not ever going back there again.”
Indirect quotation: Carly said that she would never go back there.
Punctuating Direct Quotations
Quotation marks show readers another person’s exact words. Often, you will want to identify who is speaking. You can do this at the beginning, middle, or end of the quote. Notice the use of commas and capitalized words.
Beginning: Madison said, “Let’s stop at the farmers market to buy some fresh vegetables for dinner.”
Middle: “Let’s stop at the farmers market,” Madison said, “to buy some fresh vegetables for dinner.”
End: “Let’s stop at the farmers market to buy some fresh vegetables for dinner,” Madison said.
Speaker not identified: “Let’s stop at the farmers market to buy some fresh vegetables for dinner.”
Always capitalize the first letter of a quote, even if it is not the beginning of the sentence. When using identifying words in the middle of the quote, the beginning of the second part of the quote does not need to be capitalized.
Use commas between identifying words and quotes. Quotation marks must be placed after commas and periods. Place quotation marks after question marks and exclamation points only if the question or exclamation is part of the quoted text.
Question is part of quoted text: The new employee asked, “When is lunch?”
Question is not part of quoted text: Did you hear her say you were “the next Picasso”?
Exclamation is part of quoted text: My supervisor beamed, “Thanks for all of your hard work!”
Exclamation is not part of quoted text: He said I “single-handedly saved the company thousands of dollars”!
Quotations within Quotations
Use single quotation marks (‘ ’) to show a quotation within a quotation.
Theresa said, “I wanted to take my dog to the festival, but the man at the gate said, ‘No dogs allowed.’”
“When you say, ‘I can’t help it,’ what exactly does that mean?”
“The instructions say, ‘Tighten the screws one at a time.’”
Titles
Use quotation marks around titles of short works of writing, such as essays, songs, poems, short stories, and chapters in books. Usually, titles of longer works, such as books, magazines, albums, newspapers, and novels, are italicized.
“Annabelle Lee” is one of my favourite romantic poems.
The New York Times has been in publication since 1851.
Key Takeaways
- Use quotation marks to enclose direct quotes and titles of short works.
- Use single quotation marks to enclose a quote within a quote.
- Do not use any quotation marks for indirect quotations.
“10.4 Using Quotes” from Putting the Pieces Together by Andrew M. Stracuzzi and André Cormier is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.—Modifications: Removed Learning Objectives, Exercises, and Connecting the Pieces.
