School Communications
There are several ways in which information about the College and your program will be communicated to you as well as ways in which you can connect with professors and School staff.
myCentennial Email
myCentennial is your electronic portal to Centennial College information and services such as registration, fee payments, grades, and courses in which you are enrolled. Every student is provided with a myCentennial email account. Your myCentennial account is your official College email account; College communications will be sent to you at this account. It is recommended that you use your myCentennial email account as your preferred email address for College-related business to ensure you do not miss important information. Log into myCentennial with your student number and password.
Communicating with Professors
All courses at Centennial have an online learning environment on Centennial Luminate, the College’s learning management system. You may email your professor from within your Luminate course shell. Log into Centennial Luminate with your student number and password. Under “Course Faculty” on the main page, you will see a list of your professor(s). Use the envelope icon to message your professors.
Key Takeaway
Make sure you regularly monitor your myCentennial email account. This is your official email account for College-related business.
Centennial Luminate Announcements
Centennial Luminate is the College’s learning management system where you will access an online learning environment for all your courses. Students are encouraged to regularly check the Announcements section in their Centennial Luminate course shells for important course information, updates, reminders, changes, class resources, and new information from professors and department administration. These announcements can also be previewed from the base navigation menu under Activity.
How will I know if changes are made to the program?
If changes are made to the program you will be notified by either the program coordinator or School administration (Associate Dean or Dean). Ensure that you monitor your myCentennial email account. This Handbook will also be updated with program changes. Check the Record of Changes section for a summary of updates.
How can I provide feedback about my program?
You are always encouraged to speak directly to your professor about issues or feedback related to a course. You may also speak to your Program Coordinator or department Associate Dean. There are also more formal ways in which to communicate feedback:
Student Course Feedback Survey
Each semester, students are provided with an opportunity to evaluate the delivery of their courses. Filling out the Course Delivery Evaluation survey is your opportunity to provide feedback on teaching/learning strategies, course content, evaluative/assessment methods, classroom facilities, equipment, course materials, and learning resources as well as achievement of learning outcomes for the course. Your professors, Associate Deans, and Deans use your feedback to identify opportunities to continually improve the learning experience for students on an ongoing basis. Your professor may give you time to conduct the online survey during class time or you may be asked to complete it outside of class time. Your perspective is important, so please contribute to the continuous improvement of teaching and learning at Centennial by completing the survey.
Program Review Processes
Your program engages in a cyclical Comprehensive Program Quality Review (CPQR) process (approximately every five years). During CPQR students are invited to take part in focus groups. If you are interested in providing input through the student focus group meetings, please send an email to CPQR@centennialcollege.ca with your name and the program title and you will be informed when your program is scheduled to undergo CPQR.
Program Advisory Committees
Program Advisory Committees (PACs) provide input on the current needs of the workplace and assist in the identification of future trends and changes in the industry. PACs are comprised of a cross-section of persons external to the College who have a direct interest in and experience and expertise related to the particular occupational area addressed by the program. Students are eligible to participate on PACs as non-voting members. You must complete one semester of a Certificate or Graduate Certificate program or two semesters of a Diploma or Advanced Diploma program to be eligible. If you would like to participate on your program’s PAC, you should express your interest to your program coordinator.
