36 Networking Method 5: Conduct Informational Interviews

Informational interviewing involves speaking to people who work in the field you want to learn more about.

Informational interviews will allow you to make more informed career choices, gather the information necessary to write more effective cover letters and resumes and be better prepared for future job interviews. Many people in the workforce are open to sharing information about their careers – especially if it can help someone else map their career path. If you leave a good impression, your name may later be passed along to someone else who is in a position to interview you; however, don’t go in expecting this to happen.

You must be prepared and act professionally to leave the best impression possible. Here are some steps to consider before, during, and after your informational interview:

Before the Interview

• Update your resume and general cover letter so they are ready if you are asked to provide them.
• Research different companies or individuals and identify who you would like to interview.
  • Call or email them explaining why you are interested in setting up the interview and what you hope to gain from it.
    • Begin with a professional salutation.
    • Briefly introduce yourself, your program or credentials, career interests, and goals.
    • Be clear about what you’re requesting, such as more information about a job or profession.
    • Inform them you are available to meet them in person, by video chat, or by phone and tell them how much time you’ll need, for example, 15 to 20 minutes.
    • Ask them to recommend other people or sources of information if they can’t speak with you directly.
  • If they agree to the interview, confirm the time, place, and name of the person you will be meeting.
    • • Conduct background research on the person you’re interviewing, the organization they work for, and their work. Request an informational interview and explain how you obtained their information.
      • Prepare a list of questions you would like to ask about the company.
        
        Click here to see a list of possible questions to ask in an informational interview

        • What suggestions do you have for someone trying to get a job in this field?
        • What are the personal qualities of people who are successful in this field?
        • What are the core skills you look for on a resume?
        • What education and training are needed? What kinds of backgrounds do people in this organization have?
        • How would you describe a typical week in terms of percentages spent on different duties?
        • What do you enjoy most about this position or organization?
        • What are some tasks or projects that you are currently working on?
        • What skills can I focus on to help me prepare or excel for work in this field/industry/job?
        • What would entry-level work involve in this field?
        • How does one advance in this field? What does the typical career path look like?
        • What advice would you give someone with my educational/professional background?
        • What is the work culture like in your organization/industry?
        • Are there any resources, such as websites, industry associations, or organizations, that I should use?
        • What is the most effective way to stay connected to current events and industry news?
        • What kinds of experience, paid or volunteer, would you recommend for someone pursuing a career in this field?
        • Can you suggest any other ways to obtain relevant experience?
        • Given my background, is there anyone else or any other organizations that you would recommend that I talk to?
    • • Questions can include information on qualifications, job duties, organizational structure, industry trends, work culture, and other advice. Since your meeting is intended to be brief, select around five questions in advance that reflect the information you are most interested in gaining. Keep track of the time in your meeting and use your discretion on how many questions you ask.

During the Interview

• Similar to an actual interview, arrive early and dress in professional attire.
• Be clear that you only want information; you can discuss your skills and experience, but do not fish for opportunities; let the employer initiate any conversations regarding available opportunities.
• Manage your time and respect their time; only take as much time as you’ve scheduled.

After the Interview

• Send a thank you letter right away (see Unit 5 for a sample).
• Reflect on what worked well and what you will change for next time.
• Connect on LinkedIn, reach out to your contact, and let them know how they assisted you.

Informational Interview Request Examples