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1 Appropriate and Respectful Conduct

Be Appropriate

Avoid oversharing personal or family information with your coworkers or boss.

2dreaming bear. (2025, January 28). Why oversharing at work hurts you: Tips you need [Video]. YouTube.

Be careful what you say and post about work (Mind Tools Content Team, n.d.). A best practice is avoiding discussing work-related issues with people outside your closest family and friends; even then, you should be cautious. Word can spread like wildfire, and you wouldn’t want to lose your job over hearsay. Refrain from complaining about work and posting negative work-related content on social media. Despite your privacy settings, you can’t be sure that that information won’t get back to your employers or colleagues.

 

Be Presentable and Dress Appropriately

Sign reading no perfume at any time

Always maintain a level of professionalism through your work attire, hygiene, and visual presentation (Piccirilli, 2018). Take note of the workplace dress code; until you have a better idea of what it is, take a conservative and simple approach to dress. Even if your workplace is more casual in nature, it is important to come to work clean, neat, and well-groomed. If you are representing yourself professionally, you are also helping the employer to be seen in a professional light.

 

Reflection Questions

  • Do you take time to prepare yourself before work (showering, wearing deodorant, grooming)?
  • Are you able to identify work-appropriate clothing in your wardrobe?

Photo of a person's hand reaching out to turn off a manual alarm clock

 

Be Punctual and Respectful

Consistently showing up for work and showing up on time indicates that you’re serious about your job. It’s important not only to be punctual about arriving at work but also to be on time for meetings and follow the prescribed times for breaks or other scheduled work gatherings. If you know you will be late, be courteous: pick up the phone or email and let your employer know when you will be there (always offer to reschedule if that is more convenient for others). When you are able to meet your commitments, it tells an employer that they can depend on you.

 

Reflection Questions

  • Are you often late for work or meetings, or do you take longer breaks?
  • Do you generally take a lot of sick days?

 

Stay Calm in Stressful Situations and Manage Disappointment

Scrabble tiles that spell out the statement, "Fall seven times, stand up eight."

Emotional intelligence is a highly-valued trait in both the career world and everyday life. Read this article to learn how to improve your emotional intelligence. Robert Half (2016) mentions a number of practical applications of this highly-valued trait, such as accepting the fact that life is not fair and finding joy in your coworkers’ successes instead of coveting them.

The Mind Tools Content Team (n.d.) explains that two vital components of emotional intelligence are becoming more self-aware to understand your own emotions and using active listening skills to learn empathy.

Resilience is closely related to emotional intelligence.

MindToolsVideos. (2018, September 29). Emotional intelligence in the workplace [Video]. YouTube.

 

Chapter Review

Try this drag-and-drop activity to check your learning.

 

Chapter References

Mind Tools Content Team. (n.d.). Professionalism meeting the standards that matter. Mind Tools. https://www.mindtools.com/pages/article/professionalism.htm

Piccirilli, G. (2018, January 2). Knowledge center: 10 characteristics of professionalism in the workplace. AAPC. https://www.aapc.com/blog/40477-10-characteristics-of-professionalism-in-the-workplace/

Robert Half (2016, March 4). 30 character traits of mentally strong people. https://www.roberthalf.com/blog/management-tips/30-character-traits-of-mentally-strong-people

 

Media Attributions

No Perfume Any Time by Environmental Illness Network, 2013. Flicker. CC BY-NC-ND.

Hitting Snooze by Maks Styazhkin, 2019. Free to use under the Unsplash License.

Fall Seven Times Stand Up Eight by Brett Jordan, 2020. Free to reuse under the Unsplash License.