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13 Resume Sections

Your resume should be organized into clearly labelled sections to make the information easy to locate. This chapter lists the essential resume sections and provides suggestions for each section’s content.

Contact Information

Create a professionally-formatted letterhead that includes these elements:

  • Your full name
  • Your home address (City and province is sufficient). Include your address when you’re applying for local positions, and remove your address if you are looking for jobs in different cities or countries.
  • Your phone number. Your phone number should lead to a professionally-worded voicemail message.
  • Your email address. Your email address should reflect your professional image. Avoid using a humorous or inappropriate email address.
  • Links to your LinkedIn profile, online portfolios, or websites (if applicable).

Use the same letterhead for all your career documents, including your cover letter, resume, page of references, and post-interview thank you letter.

Profile or Objective Statement

This section is a brief 1-3 sentence summary of your qualifications and experience as they relate to your overall job goal or job posting for which you are applying to.

  • The profile can be written in point form, in a short paragraph, or in combination. Highlighting the number of years of experience or the program you are studying will give you a robust introduction.
  • This section can also emphasize personal skills requested in the job posting (e.g. adaptable, innovative, quick learner, positive etc.).
  • Many of you may be more familiar with the objective statement. Although this may have been appropriate when seeking interim employment, employers prefer the Profile to the Objective at a career-level search as it focuses more on what a candidate can contribute rather than just stating what they want.

Summary of Qualifications

This section must contain keywords from the job posting, as well as other related professional skills and experiences you gained through your studies, work, and volunteer activities.

  • Include your strongest soft skills, such as interpersonal, communication, organization, problem-solving, leadership, and teamwork, as well as hard skills, such as computer skills and other relevant technical skills, and describe how or where you demonstrated them.
    • To list skills that match the job posting’s keywords, use the exact wording found in the job posting.
    • When listing other qualifications, use occupation-specific language/terminology and wording from educational program learning outcomes and course outlines.
    • List these qualifications in order of importance according to the job posting.
  • Include required or asset certifications, such as First Aid, WHMIS, Health and Safety, etc.

Education

  • In this section, include a list of your education in reverse chronological order (most recent information first), including diplomas/degrees/certificates, the year in which you obtained them, or the dates in which you are currently completing them, the school you attended, and the locations.
  • Using bullet points:
    • List relevant courses using the correct course titles, especially courses that relate closely to the job requirements.
    • Briefly describe practical projects, labs, assignments, work placements, and co-op experiences you completed during your studies.
    • Include your GPA if it is notable, e.g. above 3.0 / 4.0.
  • Include your secondary school information if it is your only other educational experience.

Work Experience

  • In this section, list your work experience in reverse chronological order (most recent information first), stating the job title, company name, and dates clearly and visibly.
  • Under each entry, your job descriptions should be written effectively as bullets, using scope and accomplishment statements (see next chapter) and strong action verbs (listed below) to highlight your relevant transferable skills.
  • If you have relevant academic and applied projects, work or clinical placements, co-op, part-time, summer, and volunteer jobs, you can consider separating your work experience into “Related Experience” and “Other Experience.” The “Related Experience” would be presented first and would make a stronger connection to your current job goal. If you don’t necessarily have the experience that relates, you can simply place all of your experience under “Work Experience.”

Resume Action Verbs

When writing your resume, try to avoid using the same verb multiple times; instead look for a more precise verb that accurately describes your work or accomplishment.

COMMUNICATION

Arranged
Authored
Collaborated
Communicated
Consulted
Corresponded
Debated
Defined
Discussed
Drafted
Edited
Explained
Interacted
Interpreted
Interviewed
Joined
Listened
Marketed
Mediated
Moderated
Negotiated
Observed
Participated
Persuaded
Presented
Publicized
Reported
Responded
Translated
Wrote

MANAGEMENT

Administered
Analyzed
Appointed
Approved
Assigned
Attained
Authorized
Chaired
Coordinated
Designed
Delegated
Directed
Established
Executed
Led
Managed
Motivated
Organized
Oversaw
Planned
Prioritized
Reviewed
Scheduled
Supervised

TEACHING/HELPING

Advised
Aided
Answered
Assisted
Clarified
Coached
Contributed
Demonstrated
Educated
Encouraged
Evaluated
Explained
Facilitated
Guided
Helped
Individualized
Informed
Instilled
Instructed
Motivated
Persuaded
Resolved
Simplified
Supported
Taught
Trained
Tutored
Volunteered

FINANCIAL

Administered
Adjusted
Allocated
Appraised
Audited
Balanced
Budgeted
Calculated
Estimated
Forecasted
Netted
Projected
Purchased
Qualified
Reconciled
Reduced

CLERICAL

Arranged
Catalogued
Classified
Collected
Compiled
Filed
Organized
Prepared
Processed
Recorded
Scheduled

RESEARCH

Analyzed
Collected
Compiled
Filed
Organized
Prepared
Processed
Recorded
Scheduled

CREATIVE

Arranged
Acted
Composed
Created
Customized
Designed
Developed
Directed
Established
Fashioned
Founded
Illustrated
Invented
Modeled
Originated
Performed
Shaped
Solved

TECHNICAL

Adapted
Applied
Assembled
Built
Computed
Debugged
Designed
Developed
Engineered
Installed
Maintained
Operated
Programmed
Remodelled
Solved
Standardized
Tested
Upgraded

Optional Resume Sections

Other possible resume sections include:

  • Volunteer Experience
  • Certifications
  • Professional Development or Training
  • Awards
  • Memberships
  • Activities

What Not to Include on a Resume

  • Personal information, such as age, date of birth, marital status, ethnicity, religion.
  • Photographs or graphics, with the exception of art, media or design related occupations.
  • Information that is out-of-date (typically more than 10 years old) or that is not relevant to the position.
  • Certifications that are expired or not relevant to the job that you are applying to.
  • Your references.
Originally adapted from Resume Sections in Be the Boss of Your Career: A Complete Guide for Students & Grads, copyright © 2021 by Lindsay Bortot and the Employment Support Centre, Algonquin College, which is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
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