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3 Competence and Self-Improvement

Know and Understand Your Role and Your Scope of Practice, and Ask for Help When Needed

Scrabble tiles that spell out the statement, "Ask for help."

Many of us make the mistake of wanting to prove we can do something on our own, or sometimes we’re just scared to ask for help because we think it might be seen unfavourably by our managers (Mind Tools Content Team, n.d.). The opposite of this is true; employers want you to ask questions and ask for help when you’re unsure of how to do something. Employers would rather you ask the questions you need to do the job correctly than potentially costing them time and money on careless, easily preventable mistakes. That being said, if you have a number of questions, collect them and schedule a time to meet with your manager to discuss them all at once – this will eliminate multiple interruptions.

Reflection Questions

  • Are you reluctant to ask questions about tasks you are unsure of how to do?
  • Do you feel comfortable approaching other colleagues or your supervisor for help?

Activity

Try this activity to test your problem-solving abilities. Place the 3 sentences in order to show the best approach for solving this problem.

Be Competent and Knowledgeable and Develop Yourself Professionally

Photo of a shipping container that has the words, "Always room to grow" painted on it.

Be open to learning new things; employers want skilled and knowledgeable workers. By showing your commitment to continual learning, you’re showing them that it is important for you to be able to do your job well, which reflects positively on the company (Piccirilli, 2018). By training in something that makes you a subject matter expert, you will make yourself a valuable team asset. Employers are often impressed when employees show an interest in growing their skills; concrete professional goals can be developed from these ideas.

 

Reflection Questions

  • Do you take advantage of professional development opportunities when they present themselves?
  • In your previous jobs, have you taken the time to identify what you wanted to get out of your experience?

Activity

Try this quiz to review the purpose of professional development.

Chapter References

Mind Tools Content Team. (n.d.). Professionalism meeting the standards that matter. Mind Tools. https://www.mindtools.com/pages/article/professionalism.htm

Piccirilli, G. (2018, January 2). Knowledge center: 10 characteristics of professionalism in the workplace. AAPC. https://www.aapc.com/blog/40477-10-characteristics-of-professionalism-in-the-workplace/

 

Media Attributions

Ask for Help by Brett Jordan, 2021. Free to reuse under the Unsplash License.

Always Room to Grow by Kyle Glenn, 2017. Free to reuse under the Unsplash License.