Project Initiation and Planning

10 Communication Plan

In project management, a project can consist of technical and social elements. The technical element consists of the core skill necessary for the deliverables of a project. Technical knowledge helps identify requirements, development, design of solutions, and technical specifications. Social elements include interactions between individuals or groups. Communication exists during project execution—from the initiation phase to the evaluation phase—by and between organizational or external stakeholders (B. J. Galli, 2019).

Communication is the key factor to ensure project success.

You should be communicating with your client, your team and any others involved. Different people have different levels/types of expectations for communication. By identifying their preferred frequency, method and amount you will be able to schedule and manage it as part of your workflow.

For efficient communication and the management of communication, one must consider the context of the project, the technical demands of the project, and the stakeholders from whom the needed resources may be sourced. By understanding the stakeholder and their needs, the project manager can be effective in planning the level of detail and type of information to communicate. (B. J. Galli, 2019).

Include a Communication Plan to set out how and when communication is expected between parties. It will allow you to establish a clear communication plan for your project.

Availability

It is important that everyone on the project communicates their regular schedule in the early phases of the project. By creating an availability chart, the team can easily create their communication plan. This also makes it easier to adjust the communication schedule if needed if everyone’s availability is known prior.

Communication Plan

Devising a meeting schedule of expected recurring meetings with the project team and/or client can be beneficial in ensuring all parties are aware of upcoming events and plan their schedules accordingly. This minimizes the possibility of individuals missing important benchmarks or expectations.

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Tools and Resources for Capstone (v. 1.2 Jan 2024) Copyright © by eCampus Ontario is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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