There are several ways in which information about the College and your program will be communicated to you as well as ways in which you can connect with professors and School staff.
myCentennial Email
myCentennial is your electronic portal to Centennial College information and services such as registration, fee payments, grades, and courses in which you are enrolled. Every student is provided with a myCentennial email account. Your myCentennial account is your official College email account; College communications will be sent to you at this account. In order to communicate with your faculty, you need to use your mycentennial email to contact them, using your full name and student number. Log into myCentennial with your student number and password.
Communicating with Professors
All courses at Centennial have an online learning environment on eCentennial, the College’s learning management system. You may email your professor from within your eCentennial course shell. Log into eCentennial with your student number and password. Go to Communications >Class Lists to find your faculty member’s name and email address.
Students will ONLY be contacted through their MyCentennial email account. Students are required to communicate with Centennial College faculty and staff through their Centennial College email account. Please check your MyCentennial email on a daily basis, as important and timely communications may need to be received. We strongly recommend that you check your email each morning that you have class scheduled. If a class needs to be cancelled by your instructor, he or she will communicate this through MyCentennial email. Please note that failure to access your MyCentennial email account may result in a student missing important information and will not be considered an acceptable rationale for failing to receive official correspondence from the College.
Students are responsible for contacting the Centennial College Helpdesk at (416) 289-5000 ext. 5-5280 if they experience problems with their Centennial College email account.
Students are expected to communicate professionally by email, to professors, staff, fellow students and others at Centennial College. Your e-mail is as much a part of your professional image as the clothes you wear, the greeting on your voice mail and the handshake you offer. Professors who receive unprofessionally written emails will respond by asking for the email to be rewritten in a professional manner. This request is given in the spirit of college being a training ground for student preparation for gaining and retaining employment in the community service sector.
Examples of unprofessionalism in emails include:
- Spelling and grammar errors
- A blank subject line (all emails should have a subject line that is meaningful to the reader)
- Written in ‘text’ language (not full sentances, using abbreviations like lol, etc)
- No greeting (all emails should say “Hi John or Dear Mr. Smith etc)
- Negative or rude tone
Please note that disrespectful, aggressive and/or rude emails are considered a breach of the Student Code of Conduct and can result in disciplinary action.
Key Takeaway
Make sure you regularly monitor your myCentennial email account. This is your official email account for College-related business.
eCentennial News
eCentennial is the College’s learning management system where you will access an online learning environment for all your courses. Students are encouraged to regularly check the News section in their eCentennial course shells for important course information, updates, reminders, changes, class resources, and new information from professors and department administration.
