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Check Your Understanding Answer Key

BENEFITS OF PEER SUPPORT

What is a peer support visitor?

  • All of the above
  • A person who listens to you
  • A person who provides support
  • A person who offers advice

What are the settings where peer support can be offered?

  • Private home, Nursing home, Hospital, Online
  • Hospital, nursing home, pharmacy
  • Online only
  • Nursing home, phone, email

What is the benefit of peer support

  • Peer support can help with cure the person’s illness
  • Peer support can be used to improve short term goals
  • Peer support can help people stay off treatment, increase hospital use, and decrease independence
  • Peer support can build a person’s self-confidence, sense of empowerment, and ability to function

CHARACTERISTICS OF PEER VISITOR

When a peer visitor is open to new ideas they are competent in  flexibility and adaptability.  When they respond from an equal and sharing point of view they are demonstrating a competent demeanour.  A peer visitor who listens with empathy and without judgment is demonstrated competency in communications. Peer visitors who consider the outcomes of their actions are demonstrating critical thinking.

ETHICS

Peer visitors exercise power to direct the person they are visiting to do what they know is best for the person.

  • True
  • False

Peer visitors are able to respond emotionally and/or spiritually to what the other person is saying.

  • True
  • False

Peer visitors may share their stories as they relate to the challenges of the person they are visiting.

  • True
  • False

SUPPORTIVE COMMUNICATION

Raised eyebrows signal discomfort.

Eye contact shows interest.

Crossed legs are a sign of low receptivity.

Shaking leg signals anxiety.

Voice rising or lowering suggests interest.

Open arms signal approachability.

COMMUNICATION SKILLS

Which of these is NOT a part of active listening?

  • Give advice.
  • Encourage the person to talk.
  • Use empathy.
  • Look at the person.

What is the first step to active listening?

  • Give feedback.
  • Ask questions.
  • Grunt and nod
  • Look at the speaker.

Which of the following is a sign of active listening?

  • Being totally silent while someone else talks.
  • Changing the subject.
  • Interrupting or talking over someone.
  • Paraphrasing or summarizing what someone has said.

Which of the following behaviours are part of active listening?

  • Nodding and making eye contact.
  • Maintain eye contact.
  • Asking for clarification.
  • All of the above.

CROSS-CULTURAL COMMUNICATION

Which one of the following is NOT a way to make cross-cultural communication more effective?

  • Use humour
  • Avoid slang
  • Keep it simple
  • Be polite

PHASES OF RECOVERY

Persons with amputation follow the phases of recovery in sequence.

  • True
  • False

Not everyone reaches the highest level of recovery.

  • True
  • False

Role modeling by the peer visitor is key at the enduring phase of recovery.

  • True
  • False

COPING

Which of the following are signs that someone is not coping?

  • Finding it hard to think clearly.
  • Joining a support group.
  • Feeling restless and agitated.
  • Not wanting to talk or be with people.
  • Setting goals for the coming month.
  • Researching the best prosthesis for them.
  •  Lack of energy or feeling tired.

DURING THE VISIT

Which of the following were NOT “good” peer visitor practices?

  • Assisting Marie to the washroom
  • Remaining after Marie shows signs of fatigue
  • Sitting in a chair at the bedside
  • Not checking at the front desk
  • Arriving late
  • Asking Maria if she’d like another visit
  • Speaking for 15 minutes
  • Asking Marie whether she would like more information
  • Arriving harried

AFTER THE VISIT

Correct order for the steps for a peer visit:

  1. Determine the type of visit required: home, hospital, phone or other
  2. Make the initial contact to schedule the visit
  3. Gather any information required for the visit
  4. Conduct the visit
  5. Schedule follow-up visit or activity as requested
  6. Evaluate the visit
  7. Report the visit if required

GRIEF, DEPRESSION, ANXIETY AND QUALITY OF LIFE

Depression is associated with decreased use of prostheses and poorer self-rated health.

Depressive symptoms include increased fatigue.

As a peer visitor you can help them by letting them know you are there.

Grief differs from depression in that it diminishes over time.

Persons with upper extremity amputations have higher levels of anxiety than those with lower extremity amputations.

Symptoms of anxiety include nervousness .

Depression and anxiety are correlated with poorer quality of life.

SUICIDE

Talking about suicide openly is dangerous. It often plants the idea in a person’s head.

  • True
  • False

Discussing suicide openly is one of the most helpful things you can do. It shows you are taking the person seriously and that you care.

Suicide usually occurs out of the blue – without any warning.

  • True
  • False

80% of the people who die by suicide give some warning. This is one reason for becoming familiar with the warning signs.

Feeling suicidal usually means you are mentally ill.

  • True
  • False

SEXUALITY

Skin hunger is the desire for physical touch.

  • True
  • False

The desire for physical touch is referred to as skin hunger.

Physical touch does not affect our hormones.

  • True
  • False

It can result in hormones that boost mood.

Intimacy is always physical.

  • True
  • False

It does not have to be physical. Sharing thoughts and feelings in one on one conversation with another person is intimate.

Open conversation with a peer visitor can remove the fear of returning to physical intimacy.

  • True
  • False