Chapter 1: Drafting a Professional Email
Navigating Your Understanding
Consider the following questions. Your instructor may ask you to freewrite about one of these questions in your learning journal.
- Have you ever written or received an email that resulted in a miscommunication? What could have been done differently?
- How do you determine which emails you should read first? Are there emails you decide not to open? Why?
- What do you think are important rules or guidelines to follow when instant messaging and posting online?