Chapter 12: Communicating With Others
Key Takeaways
- Communication is a necessary skill for effective human interactions and the development of these skills reflects a process of lifelong learning
- Building trust can allow superficial communication to transition into stronger interpersonal relationships
- Recognizing that all aspects of communication are influenced by culture can help foster greater self-awareness, as well as challenge ethnocentricism, stereotypes and prejudice
- Understanding of common cultural characteristics and divergent cultural characteristics can help us develop our intercultural communication skills
