Instructor’s Manual Abstracts
Issue 1 IM Abstract: Implementation of an Accessibility Online System at the International Business and Technology Academy
Anne Paulson and Jane Gravill
Case Overview
As Julie Jones drove into work early on Monday morning, April 4, 2017, she reflected upon the difficult decision that lay ahead in preparation for her team meeting later that day. She had been Manager of Accommodation Services (AS) for only a few short months and had taken on the role in the middle of a systems implementation project for the department. She did not know much about implementing a new software, but she knew that her decision of whether to proceed with the long-awaited AS system go live date of May 9, 2017, would have a major impact on her staff and the students at International Business and Technology Academy (IBTA) who relied upon their services.
Learning Objectives
By working through this case, students should be able to
- To assess project management approaches to determine pros and cons in applying the traditional system development life cycle model.
- To evaluate common software development life cycle models and determine the best fit for IT project teams to ensure a successful outcome.
- Provide a recommendation based upon evaluation of the alternatives available for information system projects and determine best next steps.
Course Suitability
This case is intended for undergraduate students in an undergraduate introductory management information systems course. This case is best suited for a course that includes an introduction to systems development life cycle (SDLC) frameworks used for information systems implementations. The SDLC topic is typically covered in introductory information systems courses.
Recommended Reading
Kroenke, D., Gemino, A. & Tingling, P. (2016). Experiencing MIS (4th Canadian ed.). Pearson Canada.
- Chapter 10: Implementing Information Systems, System Development Life Cycle and Outsourcing
Royce, W. (1970). Managing the development of large software systems. Proceedings of IEEE WESCON, 26, 328–388
Rather, M. & Bhatnagar, V. (2015). A comparative study of software development life cycle models. International Journal of Application of Innovation in Engineering and Management, 4(20),10–28.
Stair, R., Reynolds, G., Aldcorn, C. & Neufeld, D. (2012). Principles of information systems: A managerial approach (Canadian ed.). Nelson.
- Chapter 13: Systems Implementation
Vanshika, R. (2015). Software development life cycle models: Comparison and consequences. International Journal of Computer Science and Information Technologies, 6(2), 168–172.
Request the instructor’s manual (IM) for this case [new tab].